Business Courses

Information, Advice, or Guidance (IAG) - Level 2

This Level 2 course can help you brush up on your skills and make sure you're aware of the fundamental rules for successful information sharing.

Lean Organisational Management - Level 2

Creating great customer value with slim resources is the aim of lean business. Understand the key principles of lean organisation management and learn how to create the correct balance.

Understanding Workplace Violence & Harassment - Level 2

In any workplace, there can be no room for violence and harassment. There is a lot of work to be done to make this a reality, and this course aims to give you the tools to champion a safe and inclusive workplace.

Customer Service - Level 2

96% of unhappy customers don’t ever complain - instead, 91% of them simply leave and never come back. Develop your skills, and learn how to leave people happier than you found them.

Creating A Business Start-Up - Level 2

30% of new businesses fail within the first two years. Increase your chances of success by understanding the vital steps in creating a start-up.

Business Improvement Techniques - Level 2

Improving productivity, safety and effectiveness can all give a business an all-important edge. Understand the fundamental principles of business improvement with this course.

Team Leading - Level 2

Learn how to manage conflict, handle dissatisfied customers, and be the best mentor possible.

Principles of Business Administration - Level 2

Today’s global economy brings with it a wealth of new markets, shrinking profit margins and increasing operating expenses; the need for good business administration has never been greater.