About the Course
For many businesses, being able to offer clear and accurate information, advice or guidence (IAG) - and knowing what can be shared legally and professionally - is really important. This course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.
There are many organisations that provide information, advice or guidance services on issues such as: careers and employment, education and training, financial advice on issues such as debt, loans, mortgages and savings, childcare options, housing options, health care, disability, drug or alcohol addiction.
No Cost
Tutor Support
100% Online
Anywhere/Anytime
Certificated
No Exams
What will I learn?
This course is made up of 7 units:
Explore communication techniques
Study how values, attitudes and beliefs can affect interactions
Develop interaction and interpersonal skills
Learn how information, advice or guidance can be explored
Learn how group interaction can be utilised
Manage information, including storage and retrieval
Learn how to comply with the law
Eligibility
This course is government funded, you must meet the following criteria to be able to study for free:
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You must currently live in England
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You must have been resident in the UK/EU for 3+ years, for purposes other than study
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You must be over the age of 19
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You must not already be on another government funded education programme
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You must not have already studied another similar course
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Funding is limited in certain areas (register to check)
Certificated
Nationally recognised qualification demonstrates you have the skills and knowledge
Career Development
Continued professional development. Learn new skills for life and progress in work
Personal Growth
Make a difference personally, in your community or at work
How will I learn?
Upon signing up, you'll promptly access your online learning materials and assessments through a designated online platform. Our courses are designed with interactive eLearning content to establish a solid foundation in your chosen subject area. After navigating through the learning materials, you can address assessment questions and submit your answers.
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However, enrolling in our online courses doesn't mean embarking on your educational journey alone! Upon registration, you'll be paired with a subject specialist tutor committed to assisting you throughout your qualification. Getting in touch with them is effortless through phone, text, or email, ensuring personalised support every step of the way when you need it.
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Courses normally take 7-12 weeks to complete depending on the time you can commit each week. On average learners spend 4-6 hours per week working through the courses.
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Over 100,000 learners complete one of our many courses each year with our partners!
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01.
Register & Check Eligibility
02.
Complete Enrolment Form
03.
Complete Online Induction and Initial Assessments
04.
Access Course Platform (assigned Tutor)
Complete Course Units - Submit Work for Assessment
05.
Completion and Certification
Data Protection
We are committed to safeguarding the privacy of those using our service and the confidentiality of any information that we collect about you. Further details can e found in our privacy policy below.